Cookie Policy

This Cookie Policy describes how Pandora Prod SRL (“Company”, “we”, “our”, “us”) uses cookies and similar technologies on www.pandora-factory.com (the “Website”). It explains what cookies are, how we use them, and the choices available to you.

Our registered office is located in Romania, and this policy applies to users located in the European Economic Area (EEA) and the United Kingdom.

By continuing to use our Website, you acknowledge that cookies may be used in accordance with this Policy, subject to your preferences and consent where required by law.

Pandora Prod SRL
Last updated: May 15, 2026

1. What Are Cookies

Cookies are small text files placed on your device when you visit our Website. They help us ensure the proper functioning of the Website, improve user experience, and provide analytics and marketing services.

Cookies may be:

• First-party cookies (set by us)
• Third-party cookies (set by service providers)
• Session cookies (deleted when you close your browser)
• Persistent cookies (remain for a defined period)

2. Legal Basis

Under EU GDPR, UK GDPR and the ePrivacy rules:

• Strictly necessary cookies are processed based on legitimate interest.
• Analytics and marketing cookies are used only with your consent.
• You may withdraw consent at any time.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Website to function properly and cannot be disabled in our systems.

Examples: shopping cart functionality, checkout session management, security and fraud prevention, cookie consent preferences.

Legal basis: Legitimate interest.

3.2 Analytics Cookies

These cookies help us understand how visitors interact with our Website (Google Analytics, Shopify analytics).

Data collected may include: IP address (anonymized where applicable), pages visited, time spent on pages, device and browser information.

Legal basis: Consent. Retention: 14 months.

3.3 Marketing Cookies

These cookies are used to deliver relevant advertisements and measure campaign performance (Meta/Facebook Pixel, Google Ads).

These cookies may enable profiling for direct marketing purposes. Legal basis: Consent. You have the right to object to profiling for direct marketing at any time.

4. Third-Party Providers

We may share limited information with trusted third-party providers for analytics and advertising purposes, including Shopify, Google, Meta Platforms. Some providers may process data outside the EU or UK. Where this occurs, appropriate safeguards are applied, including Standard Contractual Clauses or the EU–US Data Privacy Framework where applicable.

5. How to Manage Cookies

When you first visit our Website, you are presented with a cookie banner allowing you to: accept all cookies, reject non-essential cookies, or manage preferences by category.

You may change or withdraw your consent at any time by accessing the cookie settings link available on the Website. You may also block cookies via your browser settings. However, disabling necessary cookies may affect Website functionality.

6. Data Retention

Cookies are stored for varying durations depending on their purpose. Specific retention periods are available in the cookie preference panel. Analytics data may be stored in aggregated or anonymized form.

7. Your Rights

Under GDPR and UK GDPR, you have the right to access your personal data, request erasure, restrict processing, object to direct marketing, and withdraw consent at any time. To exercise your rights, contact: support@pandora-factory.com.

8. Changes to This Policy

We may update this Cookie Policy periodically. The latest version will always be available on this page with a revised date.