Customer Support
Customer Support Service
Our Customer Support Service is here to help you with any questions or issues related to your order or our products. Our team is committed to providing fast and helpful assistance.
You can contact us for:
- Order status and tracking information
- Delivery questions
- Returns and refunds
- Size or product information
- Payment or billing issues
- Address changes after placing an order
If you need assistance regarding your purchase, please do not hesitate to contact our support team.
How to Contact Us
Customer Support Email
Support Hours
Monday – Friday
Our support team will respond within 24–48 business hours.
To help us assist you faster, please include your order number in your message whenever possible.
Returns Address
Returns should be sent to the following address:
PANDORA PROD SRL
73, Cuza Voda Str.
620034 Focsani
Romania